Biddle Law helps people injured in shops, on footpaths, at events and in shared spaces pursue fair compensation under Queensland public liability law. We work on a no win, no fee basis and explain each step in plain language, so you can focus on recovery while we manage the claim. Speak directly with a local lawyer who will take your matter seriously from the first call.
A public liability claim is a compensation claim made against a business, council, property owner or occupier whose failure to take reasonable care caused you to be injured. It usually runs through the responsible party’s insurer and can cover medical costs, lost income, future care and pain and suffering. The injury does not need to be caused deliberately, only by a failure in the duty of care owed to you.
Get legal advice early if you have been hurt in a shopping centre, car park, footpath, workplace common area, event venue, hotel, rental property, or any other space controlled by someone else. Strict notice deadlines apply in Queensland, and insurers often raise liability and causation arguments that benefit from careful evidence preservation from day one.
Acting quickly also helps with the practical side. Injuries need to be documented, witnesses identified, and hazards photographed before things change. A lawyer can take over insurer correspondence so you are not negotiating directly with someone whose job is to minimise the payout.
Howard Biddle runs public liability claims personally from first call to resolution. He identifies the right parties and insurers, builds the evidence, obtains the necessary medical reports, and negotiates directly with insurers to achieve a fair result. Most claims resolve by negotiation, but matters are prepared as if they will go to court.
As a Gold Coast firm, we run on a no win, no fee basis with fees capped at 35 percent of your net settlement and no uplift charges. That keeps more of the compensation where it belongs, with you. You deal with the same lawyer throughout and get regular, plain English updates on where your matter stands.
Public liability claims arise wherever a safety obligation is not met. Common examples include slip and fall injuries in shops or car parks, accidents caused by poor maintenance or unsafe walkways, falling objects, hazards at events and venues, and injuries on private or rental property.
Each claim turns on where the injury happened, who controlled the area, and whether reasonable care was taken to prevent harm. If you are unsure whether your situation qualifies, a short conversation is usually enough to give you a clear answer.
We act for Gold Coast clients injured in public and private spaces across a wide range of circumstances.
Claims for injuries caused by wet floors, uneven surfaces, spills, debris, and other hazards in shops, venues and public areas.
Compensation claims for incidents in shopping centres, supermarkets, retail stores and their car parks.
Claims against local councils and authorities for injuries caused by unsafe footpaths, parks and public infrastructure.
Representing clients injured at pubs, clubs, stadiums, concerts and other licensed or ticketed venues.
Claims against landlords, body corporates and property occupiers for unsafe premises or poorly maintained facilities.
Compensation for injuries caused by defective equipment, collapsing fixtures or objects falling in public spaces.
Our highly skilled team is here to guide you through the public liability claim process with care and expertise.
Meet Howard
Howard Biddle is an experienced lawyer with a focus on personal injury and estate law. Known for his calm, client-first approach, he brings clarity and confidence to every case – no matter how complex or sensitive.
He founded Biddle Law with a simple goal: to offer practical legal support that feels human.
Emma Parfitt
Emma Parfitt brings over a decade of experience in the legal industry. She is known for her empathetic approach and genuine care for clients, offering clear guidance and steady support at every stage of the process.
Meet Baloo
Baloo is Biddle Law’s unofficial office greeter and full-time client support officer. As a golden retriever with a calm nature and a love for company, Baloo helps create a welcoming, relaxed environment for clients and team members alike.
Meet Miley
Miley is Biddle Law’s newest client support officer. She is under the training and guidance of Baloo (who is her uncle!) and is an absolute ball of energy. She helps clients and team members take their minds off the big things and slow down for a moment. She has the typical loving nature of a golden retriever and is always available for a cuddle and a pat.
Public liability claims reward early action. Evidence fades, witnesses move on, and Queensland’s notice deadlines are not extended because you did not know they applied. Getting advice early protects your position and costs you nothing.
At Biddle Law, you deal directly with a local injury lawyer who will listen, explain your options, and give you an honest view of whether a claim is worth pursuing. No pressure, no legal jargon, no upfront costs.
Getting legal advice early can save time, stress, and unnecessary expense. At Biddle Law, we provide clear, practical guidance to help you understand your position and move forward with confidence.
Step One
Call (07) 5651 5111 now and discuss your situation with our public liability lawyers. Your initial consultation is free, with no obligation.
Step Two
We assess the circumstances, the injuries, and the responsible party, then explain whether a claim is available to you and how no win, no fee works in your matter. You will know exactly where you stand before any work begins.
Step Three
We manage the notice requirements, evidence, medical reports and insurer negotiations, keeping you informed throughout until your claim is resolved.
Call us now (07) 5651 5111 or complete the form below and we’ll be in touch.
All enquiries are handled with care and discretion.
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A public liability claim can arise when you are injured because a business, council, occupier or property owner failed to take reasonable care. This includes slips, trips, falls, and accidents in public or commercial spaces where the responsible party owed you a duty of care. Compensation is usually paid through the responsible party’s public liability insurance rather than out of their own pocket.
Responsibility rests with whoever controlled the location where you were injured. That might be a shop owner, body corporate, property manager, event operator, or local council. Most of these entities carry public liability insurance, and part of our job is identifying the correct party and insurer so your claim is directed to the right place.
Strict time limits apply. In most cases, a written notice of claim must be given to the responsible party within nine months of the incident, and court proceedings must be commenced within three years. Because these limits are enforced strictly, getting legal advice as early as possible is important.
Useful evidence includes photos of the hazard and the scene, names and contact details of any witnesses, copies of incident reports, and records of all medical treatment. Payslips or tax records help document any lost income, and keeping receipts for out-of-pocket expenses is worthwhile. The earlier this material is collected, the stronger your claim position.
Public liability compensation can include past and future medical expenses, lost income, reduced earning capacity, care and assistance costs, and an amount for pain and suffering. The value of a claim depends on the severity of the injury, its impact on your life and work, and the strength of the liability evidence. We give you a realistic range once we have reviewed the circumstances.
We act on a no win, no fee basis, which means you pay nothing upfront for our legal work. Our fees are only payable if your claim is successful, and they are capped at 35 percent of your net settlement with no uplift charges added. If the claim does not succeed, you do not pay our professional fees.
